Terms and Conditions

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 Transfer —a one-way trip; from point A to point B  only. The customer selects the quantity, capacity, pick up and drop off  locations, and pick up time.
Charter —a round  trip; from point A to point B and return. The customer selects the  quantity, capacity, pick up and drop off locations, and pick up and drop  off times. 

 Read over important information in the F.A.Q. section to help guide you through your reservation process.

Browse through the site and determine which type of vehicle would be best for you.

Also, look for any specials or charter packages that might suit your needs.

Fill out the instant quote form and if the quote is agreeable to you, continue with the process and reserve your trip.

If  your travel needs require special arrangements or your destination is  currently not available online please contact one of our team members 866-USA-VIP0 (866-872-8470).

The terms for using the Travelink USA VIP website is contingent with agreeing upon the company’s Privacy Policy.

Your  acceptance of the terms is also your consent to the information  practices in our Privacy Policy. This agreement is entered into between Travelink USA VIP and the customer.

If you violate any of the Terms & Conditions, Travelink USA VIP may  terminate your use of this site, take appropriate legal action against  you, cancel your reservations, or prohibit and future affiliation with Travelink USA VIP.

Travelink USA VIP or its vendors will not be held liable for  failure or delay in performing duties and obligations set in the  contract, if the delays/failures are due to natural disasters, strikes,  lock-outs, or any transportation disturbances. 

A 25% deposit will be required in order to hold your reservation, the final payment is due as per your service agreement.  Travelink USA VIP accepts  Visa, MasterCard, Discover and American Express, personal and bank checks.

Travelink USA VIP welcomes your business and understands there  are situations when you may need to cancel or reschedule your trip.  Prior to 30 days, Travelink USA VIP will refund your full payment/deposit.

Cancellation policies are as follows:

Prior to 30 days, Travelink USA VIP will refund your full payment/deposit (please refer to you service agreement).

Cancellations from: 30-10 days is subject to a 50% cancellation fee.

For cancellations 10 days or less, chartering party will forfeit full amount of the trip.

Travelink USA VIP determines the Rate for the trip based on  the information provided by the customer. Any changes in itinerary may  result in additional charges. The customer will be notified regarding  any charges prior to the trip departing.The chartering party will also be responsible for any  unforeseen additional fees. The credit card, on file, will be charged  for any additional waiting time and/or additional hours requested by the  chartering party not included in the original reservation. 

A customer can request changes in the itinerary by calling 866-USA-VIP0 (866-872-8470). and  speaking to one of our team members, or emailing us to reservations@travelinkusavip.com. Changes in itinerary may result in changes in previously quoted rates. 

Travelink USA VIP is not responsible for delayed arrival time  due to unforeseen circumstances, i.e. weather, accidents, road  construction, other. Drivers are required by law to drive at the  prescribed rate of speed in conjunction with the safest operation of the  bus. Traffic, weather, and bad road conditions are out of the control  of Travelink USA VIP and its vendors. 

Equipment is thoroughly inspected prior to travel to ensure  safe and reliable service. If a breakdown occurs (out of the control of  the Travelink USA VIP and its vendors), the vehicle sent to  replace the original one may contain different amenities. Requests for  certain amenities will be honored to the best of Travelink USA VIP abilities but cannot be guaranteed. Travelink USA VIP guarantees  the vehicles provided will accommodate the number of passengers  specified in the reservation/confirmation. The cost of repairing damage  to buses resulting from acts of individuals in the charter group shall  be charged to the credit card on file, belonging to the chartering  party. This includes any excessive cleaning needed due to the returning  condition of the bus. 

Travelink USA VIP strictly adheres to all US Department of Transportation safety regulations. http://www.dot.gov.  If  you require a reservation that includes driving long distance, an option of a second driver is available. Please contact one of our team members at 866-USA-VIP0 (866-872-8470).

Travelink USA VIP nor its vendors assume any  responsibility for any personal property during the trip or left behind  after completion of the trip. Personal property will be handled at  passenger’s own risk. 

It  is at the bus driver’s discretion if the passenger is considered to be acting with an unacceptable behaviour. Unacceptable passengers are individuals  who are heavily intoxicated, under the influence of an illegal  substance, or hostile towards any passengers or the driver. The driver will determine if that individual will  be allowed to board or travel on the bus.

Passengers are  not allowed to interfere with the driver’s ability to perform his duty  safely. They are also not allowed to negotiate services with their  driver outside their contract. No communication with driver regarding  future transportation needs will be tolerated. Any possession of  firearms, fireworks, explosions, alcohol or illegal substances (whether  in personal belongings or on the person) is strictly forbidden on the  bus.

The materials on this site are provided “as is” without any expressed or implied warranty of any kind. Travelink USA VIP disclaims  all warranties, expressed or implied, including but not limited to,  warranties of merchant liability, fitness for a particular purpose, no  infringement of intellectual property, or violation of rights. Travelink USA VIP and  its vendors do not warrant or make any representations regarding the  accuracy, completeness, or reliability of the materials on this site,  including the information, text, graphics, links, and other items  contained within these materials. Travelink USA VIP may make changes to the materials provided on this site, or to the products described therein, at any time without notice. Travelink USA VIP has no obligation to update the materials on this site. 

You acknowledge and agree that, in no event, shall Travelink USA VIP nor  their vendors be liable in any event or for any reason, either directly  or indirectly, including breach of contract to the other party or any  third party for any special, indirect, incidental, exemplary or  consequential damages or loss of profits arising out of this agreement,  or punitive damages even if these damages were foreseeable or the  company or vendor has been advised of the possibility of these damages.  It’s expressly agreed that neither Travelink USA VIP nor the  vendor under any circumstance will be liable to any party for an amount  greater upon the single bus charter fee for the day in question. These  limitations shall not apply where expressly prohibited by law. 

Handicap accessible vehicles are not provided unless having prior arrengments made with one of our team members. Any chartering group that requires an ADA accessible bus is requested to contact one of team members. 

All rates are subjected  to change and are based on the final itinerary. 

Changes  in federal, state, or local laws or regulations or market conditions  during the period from the date of confirmation to the date of the trip.

 This agreement constitutes the entire agreement between Travelink USA VIP and its customers, and supersedes all other agreements, either verbal or written in respect to any subject matter.